Our Mission, Vision and Values
Our Vision: Making People's Lives BETTER
Our Mission
To provide a happier, healthier and more fulfilling life experience for seniors
To provide peace of mind for our residents’ loved ones
To attract and retain employees who care about making a difference in our residents’ lives
Our Values of R.E.S.P.E.C.T
Respect: We honour and celebrate seniors
Empathy: We believe compassion is contagious
Service Excellence: We believe in providing excellence in customer service
Performance: We believe in delivering and rewarding results
Education: We believe in life long learning
Commitment: We value commitment to the Chartwell family
Trust: We believe in keeping our promises and doing the right thing
Our Service Commitment Philosophy
“We make people’s lives better by providing a great place for seniors to live.”
Our Diversity Statement
At Chartwell, we believe we are stronger through the diversity of our employees. We are committed to offering an inclusive working environment that promotes respect and celebrates individual differences and unique perspectives.